Category Archives: End User Training

Eastern Municipal Water District

GPS Methodology Development and Training

Eastern Municipal Water DistrictGeoIT is supported Psomas Engineering, Inc. in their project to provide Eastern Municipal Water District with documentation and training in the use of Global Positioning Satellite (GPS) methods and procedures to enhance their Geographic Information System (GIS) water distribution valve locations.

GeoIT staff developed and documented procedures to download/upload valve data to and from an Esri geodatabase using Trimble GPS Pathfinder Office, including post-processing of GPS information for improved accuracy.  GeoIT staff has also developed procedures supporting in-the-field capture of improved GIS valve locations using TerraSync running on the district’s existing GeoXH GPS units.

City of Sacramento Department of Utilities

Azteca Cityworks Upgrade Project

DOU LogoGeoIT Resources, Inc. is supporting the City of Sacramento Department of Utilities in a system-wide upgrade of the their existing Computerized Maintenance Management System (CMMS) based upon Cityworks Anywhere 4.5 (desktop based)  to  server-based Cityworks AMS 2013.

SacDouWorkflowsAs part of the upgrade effort, the development team conducted a stakeholder needs assessment and workflow analysis to fully leverage the new environment and significantly streamline maintenance management workflows.

The upgraded Cityworks Server AMS 2013  servers are now in production and being utilized by the Wastewater group.  GeoIT is currently supporting City staff  during Q2 2014 as they take over the user training and rollout the system to the Drainage, Water Distribution, and Water Conservation groups (over 100 additional users).

City of Sacramento PM LayerOne of the many highlights of the project is a GIS-based preventive maintenance (PM) scheduling layer created for the Wastewater group. The City expressed the need for a better way of managing preventive maintenance schedules on individual assets. Utilizing work history and condition data within Cityworks directly-linked to the GIS gives the Wastewater group a dynamic visual of where they need to prioritize their preventive maintenance work. Work order schedulers can logically group assets into preventative maintenance work orders more efficiently based on their maintenance status within their individual target windows and proximity (geography).

Sacramento User Interface ModificationsAnother project highlight are the customized forms and panels that have been deployed. Some basic changes to the XML and CSS files made work forms more legible and utilize highlight colors to which City users were already accustomed. In addition, custom Quality Assurance panels were developed that provide a quick summary of the completion status of a work order or service request. The QA panels are useful to both the work crews in the field as an easy-to-use, color-coded, checklists and to supervisors reviewing the satisfactory completion of a work order (or service request) prior to closing.

GeoIT’s primary subcontractor on this project is Environmental Engineering & Contracting, Inc., providing proven experience at configuring and customizing Cityworks AMS.

Alameda County Public Works Agency

Stormwater Geodatabase Upgrade Project

GeoIT Resources supported Psomas Engineering, Inc. in their project to significantly upgrade the Stormwater Drainage GIS database at the County of Alameda Public Works Agency, including updated data maintenance tools / procedures and improved support for hydrologic/hydraulic modeling capabilities.   Major tasks completed by GeoIT were:

  • Project kickoff / database and application needs assessment
  • Assessment of existing GIS and modeling datasets
  • Creating a new, modernized, geodatabase design for storm water drainage and hydrology, with emphasis on support for hydrologic / hydraulic modeling
  • Developing a migration plan and source/target matrix
  • Executing the data migration from existing data sources into the new geodatabase design
  • Developing and configuring a customized Network Editing toolbar to facilitate stormwater drainage GIS editing and database integrity
  • Developing a data dictionary, including procedures for GIS data maintenance using ArcGIS 10.1 and the customized toolbar
  • Delivery of the finalized geodatabase and tools
  • On-site end-user training to ACPWA GIS storm water database maintenance staff in the new geodatabase, methods, and tools

The project was highly successful and ACPWA is now moving forward with a project to enhance it hydraulic/hydraulic modeling environment leveraging the updated stormwater drainage GIS database.

City of Williams

Planning GIS Upgrade Project

williamsarchlogoGeoIT has completed a project that significantly upgraded the GIS system capabilities at the City of Williams, CA.   Major tasks completed by GeoIT were:

  • Project Initiation and Requirements Meeting
  • Author:  User Requirements Report
  • Author:  GIS Upgrade Plan
  • Update GIS data from third-party sources (e.g. Colusia County, others)
  • Develop a new upgraded  geodatabase schema for administrative boundaries, hydrography, water distribution, sewer collection, general plan land use, zoning, and transportation
  • Migrate existing GIS data into the new upgraded design
  • Upgrade the GIS system architecture to use one centralized geodatabase and new virtualized GIS workstations
  • Update ArcGIS Desktop from 9.2 to 10.1
  • Develop and deliver new owner notification process
  • Upgrade atlas mapping tools and create new atlas maps
  • Upgrade mapping templates and create new wall maps
  • Facilitate transition to using ArcGIS Online for web mapping
  • Develop System Maintenance Guide
  • Provide user orientation seminars and training sessions

williams_fluThe project was completed within six months and within the allocated budget.

Georgetown Divide Public Utility District

GIS and Facility Mapping

GeoIT led a project and provided the majority of human resources to develop a GIS system for the Georgetown Divide Public Utility District.   Major tasks were:

  • Conducted a Project Kickoff and Geodatabase Design on-site workshop
  • Created geodatabase designs for the irrigation, water distribution, and sewer systems
  • Created a design and implementation plan for GIS and CIS integration
  • Provided GPS data collection user training to District staff
  • Supported the collection and post-processing of over 4,000 meter locations by District staff
  • Converted existing AutoCAD data into the new geodatabase
  • Produced draft atlas map books for client review of converted data
  • Processed red-line markups of draft atlas sheets, along with outstanding map updates
  • Developed procedures for export of GIS data to AutoCAD format
  • Produced new wall maps
  • Installed ESRI software and new geodatabase
  • Tested system installation and integrated with CIS (following plan)
  • Published new GIS data to ArcGIS On-line supporting field-based access
  • Recommended and provided user training

Part of the on-going project scope is to support the system for one year after project acceptance (May 2012), which includes GIS and mapping updates.

City of Phoenix Transportation Department

Stormwater GIS Development

Supporting a significant upgrade of the existing storm water GIS database at the City of Phoenix, GeoIT staff performed the following tasks:

  • Conducted a database design and data maintenance application needs assessment through a series of on site workshops
  • Authored a Findings Memorandum with the results of the workshops
  • Created a new geodatabase design and database dictionary for Stormwater data using the UML template for Visio

  • Created an application design documentation for a set of custom data maintenance tools based upon the ESRI Infrastructure Desktop Tools as a framework
  • Programmed and QC tested the specified tools using C#.Net
  • Created a pilot (training) dataset following the new geodatabase design
  • Developed User and Installation & Configuration guides
  • Provided train-the-trainer assistance

The tools were immediately then put into production use on the project and have been performing admirably.

City of Oakland Public Works Agency

Work Management System Development

Mr. Hoefer was the project manager and system architect for the development of a 200+ user work management system for the City of Oakland, Public Works Agency utilizing Cityworks software from Azteca Systems as the foundation CMMS software.  The $1.2M, two-year project included:

  • Deployment of Cityworks Desktop and Server in a high-reliability system configuration two sets of parallel (redundant) servers
  • Setup of an equivalent virtualized development, test, and training system using VMware
  • System configuration, including: 500 employees, 68 different work groups, 280 service request templates, 300 work order templates, 340 unique tasks, and 16 department-specific map services (ArcGIS Server)
  • User training for over 200 call takers, work supervisors, and work crew leaders
  • System rollover from an aging call system and paper-based systems (log books) for work activities
  • Deployment of over 100 field-based laptops (Panasonic Toughbook C-19) connected through Sprint Wireless
  • 125-vehicle AVL deployment (Network Fleet) and ArcGIS Server integration
  • Development, testing and deployment of a public service request intake website

The City of Oakland was one of the first major users of Cityworks Server in the country.   The System has been well-received by City users, with new roles and users being added each year,  and has provided significant financial and logistic benefits to the City.