Category Archives: User Training

City of Sacramento Department of Utilities

Posted on June 13, 2013 | Comments Off

Azteca Cityworks Upgrade Project

City of Sacramento LogoThe City of Sacramento Department of Utilities has awarded a contract to GeoIT Resources, Inc. to perform a system-wide upgrade of the Department’s existing Computerized Maintenance Management System (CMMS) based upon Cityworks Anywhere 4.5 (desktop based)  to  server-based Cityworks AMS 2013.

As part of the upgrade effort, the development team will be conducting a stakeholder needs assessment and workflow analysis to fully leverage the new environment and significantly streamline maintenance management workflows.  Major tasks to be performed on the eight-month project include:

  • Project Team Assessment and Risk Planning
  • Stakeholder Needs Analysis
  • Business Process Analysis
  • System Configuration and Integration Design
  • Configuration and Integration Development Testing
  • Server Installation and Pilot Study (test rollout)
  • System Wide User Training and Phased Roll-out
  • Project Closeout

As part of the upgrade effort, GeoIT will also be updating the Department’s Esri ArcGIS software environment from 9.3 to the latest release (10.1) and provide full CMMS integration with the City’s existing enterprise ArcSDE server.

GeoIT’s primary subcontractor on this project is Environmental Engineering & Contracting, Inc. that brings proven experience at configuring and customizing both Cityworks Anywhere and Cityworks AMS, as well as excellent workflow analysis skills.

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Posted in System Design, Workplan Development, Data Conversion, Application Design, System Implementation, Software Installation, System Integration, User Training, End User Training, Administrator Training, Needs Assessments, Stakeholder Interviews, Workflow Analysis, System Architecture, Pilot Development, Project Management, Project Scheduling, Resource Planning, Risk Assessment, Communcation Plan, Needs Assessment Report, Web Application Development, Cityworks Implementation, Implementation Plan, Water Wastewater Utility, Public Works Agency

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Alameda County Public Works Agency

Posted on December 19, 2012 | Comments Off

Stormwater Geodatabase Upgrade Project

GeoIT Resources is supporting Psomas Engineering, Inc. in their project to significantly upgrade the Stormwater Drainage GIS database at the County of Alameda Public Works Agency, including updated data maintenance tools / procedures and improved support for hydrologic/hydraulic modeling capabilities.   Major tasks to be completed by GeoIT are:

  • Project kickoff / database and application needs assessment
  • Assessment of existing GIS and modeling datasets
  • Creating a new, modernized, geodatabase design for storm water drainage and hydrology, with emphasis on support for hydrologic / hydraulic modeling
  • Developing a migration plan and source/target matrix
  • Executing the data migration from existing data sources into the new geodatabase design
  • Developing and configuring a customized Network Editing toolbar to facilitate stormwater drainage GIS editing and database integrity
  • Developing a data dictionary, including procedures for version control and GIS data maintenance using ArcGIS 10.1 and the customized toolbar
  • Performing on-site delivery of the finalized geodatabase and tools
  • Providing on-site end-user training to ACPWA GIS storm water database maintenance staff in the new geodatabase, methods, and tools

The anticipated project duration is three to six months.

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Posted in Data Development, Data Conversion, Application Design, System Integration, End User Training, Needs Assessments, Desktop Application Development, Implementation Plan, Water Wastewater Utility, Public Works Agency

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City of Williams

Posted on October 30, 2012 | Comments Off

Planning GIS Upgrade Project

williamsarchlogoGeoIT has started a project to significantly upgrade the GIS system capabilities at the City of Williams, CA.   Major tasks to be completed by GeoIT are:

  • Project Initiation and Requirements Meeting
  • Author:  User Requirements Report
  • Author:  GIS Upgrade Plan
  • Update GIS data from third-party sources (e.g. Colusia County, others)
  • Develop a new upgraded  geodatabase schema for administrative boundaries, hydrography, water distribution, sewer collection, general plan land use, zoning, and transportation
  • Migrate existing GIS data into the new upgraded design
  • Upgrade the GIS system architecture to use one centralized geodatabase and new virtualized GIS workstations
  • Update ArcGIS Desktop from 9.2 to 10.1
  • Develop and deliver new owner notification tool
  • Upgrade atlas mapping tools and create new atlas maps
  • Upgrade mapping templates and create new wall maps
  • Facilitate transition to using ArcGIS Online for web mapping
  • Develop System Maintenance Guide
  • Provide user orientation seminars and training sessions

The agreed upon project schedule is less than three months from start to finish.

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Posted in Administrator Training, Application Design, Data Conversion, Data Development, Desktop Application Development, End User Training, Geodatabase Design, Needs Assessment Report, Needs Assessments, Planning Department, Project Management, Project Scheduling, Public Works Agency, RDBMS Setup, Software Installation, Stakeholder Interviews, Strategic Plan, System Architecture, System Design, System Implementation, User Training, Water Wastewater Utility, Web Application Development

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Georgetown Divide Public Utility District

Posted on February 7, 2012 | Leave a comment

GIS and Facility Mapping

GeoIT led a project and provided the majority of human resources to develop a GIS system for the Georgetown Divide Public Utility District.   Major tasks were:

  • Conducted a Project Kickoff and Geodatabase Design on-site workshop
  • Created geodatabase designs for the irrigation, water distribution, and sewer systems
  • Created a design and implementation plan for GIS and CIS integration
  • Provided GPS data collection user training to District staff
  • Supported the collection and post-processing of over 4,000 meter locations by District staff
  • Converted existing AutoCAD data into the new geodatabase
  • Produced draft atlas map books for client review of converted data
  • Processed red-line markups of draft atlas sheets, along with outstanding map updates
  • Developed procedures for export of GIS data to AutoCAD format
  • Produced new wall maps
  • Installed ESRI software and new geodatabase
  • Tested system installation and integrated with CIS (following plan)
  • Published new GIS data to ArcGIS On-line supporting field-based access
  • Recommended and provided user training

Part of the on-going project scope is to support the system for one year after project acceptance (May 2012), which includes GIS and mapping updates.

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Posted in Client Type, Data Conversion, Data Development, End User Training, Geodatabase Design, GPS Data Collection, Pilot Development, Project Management, Project Scheduling, Software Installation, System Architecture, System Design, System Implementation, System Integration, User Training, Water Wastewater Utility, Web Application Development, Workplan Development

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City of Phoenix Transportation Department

Posted on February 7, 2012 | Leave a comment

Stormwater GIS Development

Supporting a significant upgrade of the existing storm water GIS database at the City of Phoenix, GeoIT staff performed the following tasks:

  • Conducted a database design and data maintenance application needs assessment through a series of on site workshops
  • Authored a Findings Memorandum with the results of the workshops
  • Created a new geodatabase design and database dictionary for Stormwater data using the UML template for Visio

  • Created an application design documentation for a set of custom data maintenance tools based upon the ESRI Infrastructure Desktop Tools as a framework
  • Programmed and QC tested the specified tools using C#.Net
  • Created a pilot (training) dataset following the new geodatabase design
  • Developed User and Installation & Configuration guides
  • Provided train-the-trainer assistance

The tools were immediately then put into production use on the project and have been performing admirably.

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Posted in Administrator Training, Application Design, Application Seminar, Client Type, Data Development, Desktop Application Development, End User Training, Geodatabase Design, Needs Assessment Report, Needs Assessments, Pilot Development, Project Management, Public Works Agency, Software Installation, System Design, System Implementation, Transportation Agency, User Training, Workplan Development

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City of Oakland Public Works Agency

Posted on February 6, 2012 | Leave a comment

Work Management System Development

Mr. Hoefer was the project manager and system architect for the development of a 200+ user work management system for the City of Oakland, Public Works Agency utilizing Cityworks software from Azteca Systems as the foundation CMMS software.  The $1.2M, two-year project included:

  • Deployment of Cityworks Desktop and Server in a high-reliability system configuration two sets of parallel (redundant) servers
  • Setup of an equivalent virtualized development, test, and training system using VMware
  • System configuration, including: 500 employees, 68 different work groups, 280 service request templates, 300 work order templates, 340 unique tasks, and 16 department-specific map services (ArcGIS Server)
  • User training for over 200 call takers, work supervisors, and work crew leaders
  • System rollover from an aging call system and paper-based systems (log books) for work activities
  • Deployment of over 100 field-based laptops (Panasonic Toughbook C-19) connected through Sprint Wireless
  • 125-vehicle AVL deployment (Network Fleet) and ArcGIS Server integration
  • Development, testing and deployment of a public service request intake website

The City of Oakland was one of the first major users of Cityworks Server in the country.   The System has been well-received by City users, with new roles and users being added each year,  and has provided significant financial and logistic benefits to the City.

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Posted in Administrator Training, Application Design, Application Seminar, Cityworks Implementation, Client Type, Communcation Plan, Data Conversion, Data Development, Desktop Application Development, End User Training, Geodatabase Design, Hardware Installation, Implementation Plan, Mobile Application Development, Needs Assessment Report, Needs Assessments, Networking, Pilot Development, Project Management, Project Scheduling, Public Works Agency, RDBMS Setup, Resource Planning, Risk Assessment, Software Installation, Stakeholder Interviews, System Architecture, System Design, System Implementation, System Integration, User Training, Water Wastewater Utility, Web Application Development, Workflow Analysis, Workplan Development

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Office of Statewide Health Planning & Development

Posted on February 6, 2012 | Leave a comment

California Healthcare Atlas

Mr. Hoefer was the manager for several projects supporting the Office of Statewide Health Planning and Development that cummulated in the development of the California Healthcare Atlas.

The public-facing website provides healthcare facility patient data and statistics to healthcare professionals throughout California, allowing them to better understand their service markets.   The back-end of the website is a robust dynamic data warehouse of summarized patient data constructed in Oracle.

In a later project, also managed by Mr. Hoefer, the site was  expanded to include live earthquake data feeds and hospital status information so that it could be used internally within the OSHPD Emergency Operations Center.

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Posted in Administrator Training, Application Design, Data Conversion, Data Development, Needs Assessment Report, Needs Assessments, Pilot Development, Project Management, Project Scheduling, Software Installation, System Architecture, System Design, System Implementation, System Integration, User Training, Web Application Development, Workplan Development

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State Water Resources Control Board

Posted on February 6, 2012 | Leave a comment

Water Rights Information Management System

Mr. Hoefer was the system architect and senior manager for a project to develop a web-based mapping software component to the Water Rights Information Management System replacement project (eWRIMS).  The web-mapping application allows Water Board Division of Water Rights staff to more efficiently manage and query spatial information about water rights.

In a significant follow-on project, Mr. Hoefer managed a team that developed a set of desktop and GPS tools that support the digitization and field-based capture of place-of-use information associated with each water right.

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Posted in Administrator Training, Application Design, Application Seminar, Data Conversion, Data Development, Desktop Application Development, End User Training, Geodatabase Design, GPS Data Collection, Hardware Installation, Mobile Application Development, Needs Assessment Report, Needs Assessments, Pilot Development, Project Management, Project Scheduling, RDBMS Setup, Risk Assessment, Software Installation, Stakeholder Interviews, System Architecture, System Design, System Implementation, System Integration, User Training, Web Application Development, Workplan Development

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City of Richmond

Posted on February 6, 2012 | Leave a comment

GIS Upgrade Support Services

Mr. Hoefer was the project manager that worked with the City of Richmond, California to upgrade its existing GIS infrastructure to incorporate the latest releases of ESRI GIS software.  Also requested were upgrades to the underlying foundation software (Microsoft Windows, Internet Server, and SQL Server).  During this project, two new servers were added, along with some limited fail-over capacity and other backup / recovery mechanisms.  One of the servers added was a reverse proxy server, which will add an extra layer of security to the City’s Internet applications.

The team completed a thorough business and user needs analysis, identifying the requirements that were unique to the City of Richmond.   The team created a new design for their GIS architecture and then installed, configured, and tested the upgraded software.  Once implementation was completed,  the team provided on-site training, as well as administrative documentation to facilitate technology transfer.

In a follow-up effort, Mr. Hoefer was the Senior Consultant for a project to upgrade eight of the Richmond’s internal and external ArcIMS-based websites to ArcGIS Server using Latitude Geographic’s GeoCortex application software framework.

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Posted in System Design, Workplan Development, Application Design, System Implementation, Software Installation, System Integration, User Training, Administrator Training, Needs Assessments, System Architecture, Project Management, Project Scheduling, Hardware Installation, Networking, Web Application Development, RDBMS Setup, Geocortex Implementation

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